Difference between revisions of "FAQ"

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Here is a list of the most frequently asked questions (hence the name FAQ).
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{{rtoc}}Here is a list of the most frequently asked questions (hence the name FAQ).
 +
More Q&A that are regularly asked by members of the MouseHunt community can be found on the [[Commonly Asked Questions]] page.
  
==Loot==
+
==Starting Out==
 +
If you are just started playing MouseHunt a good place to get an overview of what you need to know is in the wiki [[Starting out]] page.
  
'''Q. For the last three days or so I haven't had a mouse drop any loot. I have been catching plenty of mice in both the [[Harbour]] and the [[Mountain]], but haven't got any loot.'''
+
==Strategy==
 +
MouseHunt is an open ended game with no one correct path or one correct way to play the game. As you play the game you will gain access to new locations and discover a variety of mice.
  
A. You still "collect earnings" from the gold that mice drop.
+
'''Q. Where do I go next?'''
Each time you catch a mouse a die-roll takes place to determine if the mouse is to drop loot based on the type of mouse caught, location, and the [[luck]] of the [[trap]].  
 
  
 +
A. The [[Location Quick Reference]] is meant for players to easily see at a glance what they might need to buy or do at a particular location.
  
'''Q: I am in the [[Mountain]], I do not see any more locations - what is next?'''
+
'''Q. What trap should I be using?'''
  
A: To progress past the Mountain you will need to collect [[Maps and Keys|maps and other items]] unlocking further [[location]]s. For detailed information see [[Location Quick Reference]].
+
A. It all depends on your goals, and location. Are you more interested in catching mice or earning gold or earning points. Are you looking to collect a rare mouse or loot item? The Trap Setup Options page will give you some options depending on your location. Some hunters like to rely on traps with high power and other hunters prefer traps with high luck. Experiment and see what works well for you.
  
 +
'''Q. What impacts how many mice are attracted to my trap?'''
  
'''Q. There are a number of us who have been killing [[Zombie]]s left and right for some time with no luck getting the [[Tattered Mousoleum Map|cloth map]], while others have enough for a tent! I understand the need for the [[luck]] factor, but it's getting ridiculous!'''
+
A. Different [[Cheese | cheeses]] have different attraction rates. In addition the [[attraction bonus]] on weapons and bases can limit the number of failure to attract messages you get.
  
A. Make sure that you are hunting in the [[Town of Digby]] rather than the [[Laboratory]], since the location of the drop has changed in June 2010. Not all Zombies carry the cloth and it does come down to luck being the deciding factor in catching one that has a cloth.  
+
'''Q. What impacts loot drops?'''
  
 +
A. Trap setups with higher luck are more likely to drop loot.
  
 
==Marketplace==
 
==Marketplace==
  
'''Q. How can I buy [[Super Brie+|SUPER|Brie+]], [[Moon]] or [[Maki]] through trading?'''
+
'''Q. How can I buy [[SUPER brie+|SUPER|brie+]], [[Moon]] or [[Maki]] through trading?'''
  
 
A. Hover over your Shops tab; there should be a 'Marketplace' option. Click on that. Select the cheese type you are looking for, and click 'Go' to see the list sorted by cheapest first. You can also input maximum quantity or maximum price before clicking 'Go'. Remember buyers pay 10% tax taken by the King.
 
A. Hover over your Shops tab; there should be a 'Marketplace' option. Click on that. Select the cheese type you are looking for, and click 'Go' to see the list sorted by cheapest first. You can also input maximum quantity or maximum price before clicking 'Go'. Remember buyers pay 10% tax taken by the King.
  
 
+
'''Q. How do I sell my [[SUPER brie+|SUPER|brie+]], [[Moon]] or [[Maki]] through trading?'''
'''Q. How do I sell my [[Super Brie+|SUPER|Brie+]], [[Moon]] or [[Maki]] through trading?'''
 
  
 
A. Hover over your Shops tab, there should be a 'Marketplace' option, click on that. Click on the 'Sell' tab. Select the type of cheese you wish to sell, enter the quantity and price '''per piece'''. Click 'Post Trade' and 'Confirm'. Your cheese is automatically taken from your inventory. You can only have one trade pending at a time, and you will need to come back to Marketplace to claim gold when the cheese is sold.
 
A. Hover over your Shops tab, there should be a 'Marketplace' option, click on that. Click on the 'Sell' tab. Select the type of cheese you wish to sell, enter the quantity and price '''per piece'''. Click 'Post Trade' and 'Confirm'. Your cheese is automatically taken from your inventory. You can only have one trade pending at a time, and you will need to come back to Marketplace to claim gold when the cheese is sold.
 
 
'''Q. Where can I trade/sell my spare [[Map and Keys|maps]], [[potion]]s, or [[Crafting Items|crafting ingredients]]?'''
 
 
A. [[Super Brie+|SUPER|Brie+]], [[Moon]] and [[Maki]] are the only items that can be traded between players at this time.
 
 
 
==Shops==
 
 
'''Q. I am hunting in the [[Laboratory]]. When I click on the [[Trapsmith]], I see some traps that I don't see when I return to the [[Town of Gnawnia]] to purchase them, such as the [[Sinister Portal]]. I have the total points and gold required to purchase it, but when I return to the town to purchase, it is not on the list of traps. Am I missing something?'''
 
 
A. You need to go to [[Town of Digby]] to buy these traps. To get to Town of Digby you need to catch a [[Dwarf Mouse]] with a key in the Lab.
 
 
 
==Hunting/Logs==
 
'''Q. I have a large hunting group so why do I only get 250 points max when I blow the horn?'''
 
 
A. That is the maximum number of bonus points for sounding the horn established by the developers.
 
 
 
'''Q. I was away for the weekend and just got home now.  Why does my log show no trap checks since 9 AM yesterday?'''
 
 
A. You only get trap checks for the first 24 hours after your last activity.
 
 
 
'''Q. Why do I keep getting red boxes in the [[Mousoleum]]/[[Training Grounds]]/[[Dojo]] etc.? It must be a bug—no one can be this unlucky!'''
 
 
A. Welcome to the major leagues! These areas are tough going and you need to be well prepared when you enter. You will be greatly rewarded for your efforts, however.
 
 
 
'''Q. Why are the timestamps in the Hunter's Journal showing as "tomorrow"? It used to show the correct time but now it doesn't. An [http://i409.photobucket.com/albums/pp176/grexx_cabal/Tomorrow-Today.jpg example of the problem here].'''
 
 
A. This issue is beyond MouseHunt's control. MouseHunt uses a Facebook-controlled tag that converts the time for us. Players are advised to re-login, but there does not appear to be any solution to the problem at the moment. This issue does not affect gameplay in any other way.
 
 
 
'''Q. Does changing my trap or base really increase my chance of catching mice?'''
 
 
A. This is a very popular strategy, and it's older than MouseHunt itself: if you're going to play a game based on luck, then maybe changing things around will help your luck. It's like changing slot machines at a casino. The developers themselves have said that this has no bearing on your luck. The fact that it has seemingly helped people is, like anything else in this game, a function of good luck and coincidence. As a matter of fact, switching to a weaker base or trap (such as swapping out a [[NVMRC Forcefield Trap]] for a [[Swiss Army Mouse Trap]] while hunting in the [[Laboratory|Lab]]) will hurt your ability to catch mice significantly.
 
 
 
'''Q. Shall I buy the Mouse Deathbot or NVMRC Forcefield Trap?'''
 
 
A. If you have a [[Party Hat]], it would be better to buy the [[Mouse Deathbot]] and craft the [[PartyBot]]. If not, [[NVMRC Forcefield Trap]] is generally considered to be the better option. For detailed analysis see [[NVMRC Forcefield Trap or Mouse DeathBot?]].
 
 
 
'''Q. Shall I buy the [[Ambrosial Portal]] or [[Sinister Portal]]?'''
 
 
A. Sinister Portal is generally considered to be the better option as there is usually no problem attracting mice in the Moz with RB but catching them is not easy. For detailed analysis see [[Sinister Portal or Ambrosial Portal - Which Should I Get?]]. There is no real difference between the two traps, however, so just pick the trap that you think is the prettiest!
 
 
  
 
==Crafting==
 
==Crafting==
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A. Don't use the drop down recipe book. Click the link that says Recipe Book just to the right of the one for the [[Hunter's Hammer]]. Select the recipe you want and then enter the number of times you want to craft.
 
A. Don't use the drop down recipe book. Click the link that says Recipe Book just to the right of the one for the [[Hunter's Hammer]]. Select the recipe you want and then enter the number of times you want to craft.
 
  
 
'''Q. If I leave [[Pepper Plant]]s unpicked for a longer time, will they produce more peppers?'''
 
'''Q. If I leave [[Pepper Plant]]s unpicked for a longer time, will they produce more peppers?'''
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A. No, the output of picking pepper plants is random and not dependent on time.
 
A. No, the output of picking pepper plants is random and not dependent on time.
  
 +
==Logs==
 +
'''Q. I was away for the weekend and just got home now. Why does my log show no trap checks since 9 AM yesterday?'''
 +
 +
A. You only get trap checks for the first 24 hours after your last activity.
  
 
==Donations/Offers/Prize Mice==
 
==Donations/Offers/Prize Mice==
 
 
'''Q. I just made a donation to this game, so why didn't I receive the cheese?'''
 
'''Q. I just made a donation to this game, so why didn't I receive the cheese?'''
  
A. Please use the donation support [http://apps.new.facebook.com/mousehunt/donate.php?support Contact Form.]
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A. Please use the donation support [{{MHdomain}}/donate.php?support Contact Form.]
 
 
  
'''Q. I've completed offers, so why haven't I received the promised [[Super Brie+|SUPER|Brie+]]?'''
+
'''Q. I've completed offers, so why haven't I received the promised [[SUPER brie+|SUPER|brie+]]?'''
  
A. The offers are not run by MouseHunt/HitGrab, and the SUPER|Brie+ doesn't come directly from the game.<br>
+
A. The offers are not run by MouseHunt/HitGrab, and the SUPER|brie+ doesn't come directly from the game.<br>
 
Anyone having problems with receiving SUPER|brie+ should fill out the proper contact form accessible via a link at the bottom of the donate page.  
 
Anyone having problems with receiving SUPER|brie+ should fill out the proper contact form accessible via a link at the bottom of the donate page.  
  
 
Please be sure to follow the correct instructions for what method you used (PayPal, MobillCash, Offer). This form will encapsulate information important to help you get it sorted out. Unfortunately there is nothing the Devs can do to help you get the rewards from offers.
 
Please be sure to follow the correct instructions for what method you used (PayPal, MobillCash, Offer). This form will encapsulate information important to help you get it sorted out. Unfortunately there is nothing the Devs can do to help you get the rewards from offers.
  
Before completing offers, you may wish to [[SUPER_brie%2B#Sponsored_offers|take into consideration several things]].
+
Before completing offers, you may wish to [[SUPER brie+#Sponsored_offers|take into consideration several things]].
 
 
  
 
'''Q. I caught a [[prize mice|prize mouse]] (yay me) - how do I claim my prize?'''
 
'''Q. I caught a [[prize mice|prize mouse]] (yay me) - how do I claim my prize?'''
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A. You should get a green banner at the top of your page pretty soon - follow the instructions on there - and congrats :)
 
A. You should get a green banner at the top of your page pretty soon - follow the instructions on there - and congrats :)
  
 
+
==Common Problems==
== MouseHunt FunBar ==
 
'''Q. I installed the toolbar, but I didn't get 10 SUPER|brie+. What should I do?'''
 
 
 
A. It takes up to 30 minutes to get your SUPER|brie+. Once the toolbar is installed make sure you restart your browser, login to Facebook via the toolbar, and sound the horn via the toolbar. You will know when you get your SB+, as it will make a journal entry too.
 
 
 
 
 
'''Q. Can I get additional SUPER|brie+ for searching via the toolbar?'''
 
 
 
A. At this time there is no bonus SUPER|brie+ for using the search on the toolbar. It is something the developers are looking into for the future.
 
 
 
<!--
 
== Tournaments ==
 
 
 
 
 
'''Q: How do I find a team?'''
 
 
 
A: Please post on the Meet & Greet board for teams/team members. Posts on any other boards may be deleted without warning, as they can clutter up the boards.
 
 
 
 
 
'''Q: I had a notification that I had an invite to join a Hunting Party, but I can't find it.'''
 
 
 
A: On your Camp page, under the Friends tab, click on Hunting Party, you should be able to see any invites there, if there are no invites it could be that the person who invited you has canceled the invite.
 
 
 
 
 
'''Q: Does every member pay the hunting fee to join a tourney?'''
 
 
 
A: No - just the captain.
 
 
 
 
 
'''Q: If i leave a tournament midway and still end up in the top 100, will i receive my tokens?'''
 
 
 
A: Yes.
 
 
 
 
 
'''Q: I don't like my team name, can I change it?'''
 
 
 
A: You can only change the name if you are the captain and if you are not currently in a tourney.
 
 
 
 
 
'''Q: Can I leave a tourney then re-enter it?'''
 
 
 
A: Yes - but you have to pay the fee again, and upon re-entering all your points from your previous time in that tourney will be lost.
 
 
 
 
 
'''Q: I keep getting errors when trying to create a party name, is it a bug?'''
 
 
 
A: You must fill in the mandate, use no symbols or punctuation except for -hyphens- and 'single quotes' or 'apostrophes' in either the party name or the mandate. Do not end mandates with a period(.).
 
 
 
If you are still getting errors then the team name may have already been taken or deemed inappropriate by word filters.
 
 
 
 
 
'''Q: Can I swap team members and add new ones in the middle of a tourney?'''
 
 
 
A: No. You cannot invite other hunters to join your party while you are in an active tournament.
 
 
 
 
 
'''Q: If I'm the Captain and I leave my Hunting Party, what happens to my party and the points we've accumulated?'''
 
 
 
A: Once you start a party and thus become it's Captain, you retain the name and points which that party has accumulated. So if you've hunted in say 10 tournaments and earned a million party points, even if you leave your party (only as a Captain), when you come back and bring new people aboard, your cumulative points will not restart at 0 and you will still be able to view the list of all the tournaments your hunted in on the scoreboard. That's why HitGrab HQ used the words "active" and "inactive" to describe your party's state.
 
 
 
 
 
'''Q: I joined a tourney but I can't see the HUD (Heads Up Display)?'''
 
 
 
A: Check the tournament start time on the Tournament page, it may not have started yet. Your HUD will not show until it actually starts.
 
 
 
 
 
'''Q: A new tournament has started (or is about to start) and my Captain is offline and I want to participate, what can I do?'''
 
 
 
A: The only thing you can do is leave your Hunting Party and form a new one, or wait for your Captain to come back and enter your Party in the tournament.
 
 
 
 
 
'''Q: I sounded the Party Horn, but it only took me on a hunt, I thought it took my whole Party hunting?'''
 
 
 
A: You can only take other members of your party on a hunt if they have been active in the past hour, are ready to hunt and have no Kings Reward waiting.
 
 
 
 
 
'''Q: Player pictures in the hunter group profile are all different sizes?'''
 
 
 
A: Unfortunately there isn't much HitGrab can do about this without either cropping the image or distorting it. Facebook imposes a width on images but doesn't impose a height and as such peoples profile are inconsistently sized. As such, the hunter boxes on the party profile page are going to stay as is for now.
 
 
 
 
 
'''Q: Where can I see the Tournament Scoreboard?'''
 
 
 
A: Under the LORE tab - but you can only see it if you have taken part in the Tourney.
 
 
 
 
 
'''Q: Why is my Party not showing on the tournament scoreboard?'''
 
 
 
A: The tournament scoreboard only shows the top 100 Parties.
 
 
 
 
 
'''Q. Why isn't the Tournament Scoreboard showing the current score we have?'''
 
 
 
A. The Tournament Scoreboard updates every 15 minutes so you have to wait a few minutes to check the rankings.
 
 
 
 
 
'''Q: My party HUD (Heads Up Display) says that only one member is online when I can see the other member of my party also online?'''
 
 
 
A: The Tourney HUD refreshes every 15 minutes, it will catch up.
 
 
 
 
 
'''Q: Can you explain how the multiplier works? When does it go up?'''
 
 
 
A: It goes up slighty with each catch, a bit like the rank progress bar, but it also goes down with a miss. So if 2 of your team catch and 2 miss it will probably not move at all. Each level takes longer to progress than the last - the cap is x10. If you hover over the bar it will say how far into the level you are. If your whole group is inactive for 1 hour it resets to 1.
 
 
 
 
 
'''Q: The timer for the Party Horn is not moving.'''
 
 
 
A: The timer is not 'real time' - you need to refresh your page to check how long until your next hunt.
 
 
 
 
 
'''Q: Why didn't the mouse from my trap check get added to our Party Score?'''
 
 
 
A: Trap checks do not count towards Hunting Party scores.
 
 
 
 
 
'''Q. It says here that my total party points are XXXXX, so why is it lower than the score it shows on the hunting group bar?'''
 
 
 
A. Total party points accumulate, so they include scores from previous tournaments in addition to the one your party is currently hunting in.
 
 
 
 
 
'''Q: My captain left the tourney half way through, without consulting the rest of the party, can I report him?'''
 
'''Q: My captain booted me out of the Hunting Party for no reason, is there anything I can do?'''
 
 
 
A: No, sorry. While things like this are not very nice they are not reportable - you can always make your own Party, or find a more trustworthy captain.
 
 
 
 
 
'''Q: Have you thought of keep track of a statistic that shows how much points each individual member has contributed to the total? I think that would be useful to know who is doing the "best" within the actual team!'''
 
 
 
A: We want to encourage teamwork and not individual prowess, so we've decided not to include that info in tournament play. There is no I in team.
 
 
 
 
 
'''Q: How do the Parties at the top of the scoreboard get such high scores?'''
 
 
 
A: Dedication, lack of sleep and teamwork! A common strategy used by top teams is to use Super|Brie+ to attract more mice.
 
 
 
 
 
'''Q: Are there any prizes for winning?'''
 
 
 
A: All members in the top 3 teams at the end of a tournament each get a [[Champion's Chest]]. Additionally, the first place winners receive 5 [[Tournament Tokens]]. The 2nd and 3rd places get 4 tokens. The top 50 teams get 2 tokens, and the top 100 teams get 1 token.
 
-->
 
 
 
==Other==
 
 
 
 
'''Q. How do I fix my problem with the King's [[Rewards]]?  I can't see the image or I'm typing the correct code but it says it's incorrect.'''
 
'''Q. How do I fix my problem with the King's [[Rewards]]?  I can't see the image or I'm typing the correct code but it says it's incorrect.'''
  
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If that doesn't work click on the 'Open Image in a new window' copy the page link then start a new topic in any of the boards, Tech, Tavern etc,    name the post 'Can you please Tell me my Code', copy the link into the post and some kind hunter will come in and post your code.
 
If that doesn't work click on the 'Open Image in a new window' copy the page link then start a new topic in any of the boards, Tech, Tavern etc,    name the post 'Can you please Tell me my Code', copy the link into the post and some kind hunter will come in and post your code.
 
      
 
      
 
 
'''Q. I have a problem with MouseHunt displaying images, buttons missing, layout misaligned, no trap checks, horn etc etc. How can I fix it?'''
 
'''Q. I have a problem with MouseHunt displaying images, buttons missing, layout misaligned, no trap checks, horn etc etc. How can I fix it?'''
  
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[http://www.wikihow.com/Clear-Your-Browser%27s-Cache This page at WikiHow] explains how to clear your browser's cache.
 
[http://www.wikihow.com/Clear-Your-Browser%27s-Cache This page at WikiHow] explains how to clear your browser's cache.
 
  
 
'''Q. I got my [[Hunter's Title|Master]] title a couple of hours ago and since then I have caught mice, sounded the horn, received the King's [[rewards]] etc. The graph shows as 0% completed. Are there a certain number of points you need to make the graph move? I know I have at least 3000.'''
 
'''Q. I got my [[Hunter's Title|Master]] title a couple of hours ago and since then I have caught mice, sounded the horn, received the King's [[rewards]] etc. The graph shows as 0% completed. Are there a certain number of points you need to make the graph move? I know I have at least 3000.'''
  
 
A. Each level becomes harder than the last; your bar will begin to move eventually.
 
A. Each level becomes harder than the last; your bar will begin to move eventually.
 
  
 
'''Q. So I've seen topics where people say they're 98.41% or 99.29% apprentice/master/etc, where do you get the percentages from? I can only see the xx% in my little status thing?
 
'''Q. So I've seen topics where people say they're 98.41% or 99.29% apprentice/master/etc, where do you get the percentages from? I can only see the xx% in my little status thing?
  
 
A. Hover your mouse pointer over the bar below the Rank, and a tool tip will appear with your percentage to two decimal places.
 
A. Hover your mouse pointer over the bar below the Rank, and a tool tip will appear with your percentage to two decimal places.
 
 
'''Q. I know Facebook won't allow gold for invites, but many other apps are giving gold for friends who actually add applications from your invite. Why can't I get some gold for this?'''
 
 
A. This is a violation of the Facebook terms of service; any applications still rewarding players for invites may be subject to removal from FB. Any sort of incentive for inviting your friends is where the violation lies, regardless of when the user receives the incentive.
 
 
  
 
'''Q. I am currently listed as "A Shrouded Figure" in the rankings, as are several of my friends. I don't remember doing anything funny to my privacy settings which would have caused this, and neither do my friends, but we must have done something. I'd rather just be listed with my name. Is there a way to fix this?'''
 
'''Q. I am currently listed as "A Shrouded Figure" in the rankings, as are several of my friends. I don't remember doing anything funny to my privacy settings which would have caused this, and neither do my friends, but we must have done something. I'd rather just be listed with my name. Is there a way to fix this?'''
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A. MouseHunt knows what your name is by asking Facebook. If Facebook fails to respond to this electronic request within a certain time, MouseHunt displays "A Shrouded Figure". This can either be because you have high privacy settings, or because there was a glitch - with MouseHunt, Facebook, or the communication between them. If it's not your privacy settings, then check again a few hours later - it will usually be cured by then.
 
A. MouseHunt knows what your name is by asking Facebook. If Facebook fails to respond to this electronic request within a certain time, MouseHunt displays "A Shrouded Figure". This can either be because you have high privacy settings, or because there was a glitch - with MouseHunt, Facebook, or the communication between them. If it's not your privacy settings, then check again a few hours later - it will usually be cured by then.
  
 +
'''Q. Occasionally when I'm clicking I get a blue banner at the top of my screen, above the scroll but below the big yellow 'welcome to MouseHunt'.'''
  
'''Q. Where can I get a [[Chrome Deathbot]] that some people on my hunters list have?'''
+
'''It goes pretty quick but it says:'''
 
 
A. Chrome Deathbot was a limited edition trap available only available to buy during the reward weekend in August 2008.
 
 
 
  
'''Q. Where can I get a [[Snow Barrage]] that some people have on my hunters list?'''
+
'''''If this message remains onscreen, your javascript may be disabled - Try refreshing the page.'''''
  
A.  Snow Barrage was a limited edition trap available only to buy for a few days in December 2008.
+
'''Can I fix that?'''
 
 
 
 
'''Q. Occasionally when I'm clicking I get a blue banner at the top of my screen, above the scroll but below the big yellow 'welcome to MouseHunt'.
 
 
 
It goes pretty quick but it says:
 
 
 
''If this message remains onscreen, your javascript may be disabled - Try refreshing the page.''
 
 
 
Can I fix that?'''
 
  
 
A. This is the intended behaviour. The <noscript> tag does not work in Facebook so we make the warning message appear at the top and then use JavaScript to hide the message. If a user does not have JavaScript the message will never go away and therefore serve its purpose. The speed of your connection/browser determines how fast the message goes away.
 
A. This is the intended behaviour. The <noscript> tag does not work in Facebook so we make the warning message appear at the top and then use JavaScript to hide the message. If a user does not have JavaScript the message will never go away and therefore serve its purpose. The speed of your connection/browser determines how fast the message goes away.
 
 
'''Q. I sent gold to one of my friends (I'm nice like that) ;). It charged me 10% tariff but we are not that far off each other in points. I have 102427 my friend has 102607. Why did it happen?'''
 
 
A. A 10% tariff is always charged on gold transfers regardless of the points you or the recipient has.
 
  
 
== Questions not covered ==
 
== Questions not covered ==
 
+
If you have a technical/gameplay issue that has not been covered here, check the Community Support and Help pages in the [https://www.mousehuntgame.com/forum/ Forum] to see if anyone else is having the same issues.
If you have a technical/gameplay issue that has not been covered here, check the Community Support and Help pages in the [http://apps.new.facebook.com/mousehunt/boards.php  Forum] to see if anyone else is having the same issues.
 
  
 
Remember, when posting in the Support forum to give your post an appropriate title (things like "''Help''", and "''Dev Please Come Here''" or "''Bug''" are not very helpful).
 
Remember, when posting in the Support forum to give your post an appropriate title (things like "''Help''", and "''Dev Please Come Here''" or "''Bug''" are not very helpful).
Line 327: Line 112:
 
* How can the bug be replicated?
 
* How can the bug be replicated?
  
 +
More questions and answers can be found on the [[Commonly Asked Questions]] page.
  
 
[[Category:Gameplay]]
 
[[Category:Gameplay]]
__NOEDITSECTION__
 

Latest revision as of 14:57, 8 January 2014

Here is a list of the most frequently asked questions (hence the name FAQ).

More Q&A that are regularly asked by members of the MouseHunt community can be found on the Commonly Asked Questions page.

Starting Out

If you are just started playing MouseHunt a good place to get an overview of what you need to know is in the wiki Starting out page.

Strategy

MouseHunt is an open ended game with no one correct path or one correct way to play the game. As you play the game you will gain access to new locations and discover a variety of mice.

Q. Where do I go next?

A. The Location Quick Reference is meant for players to easily see at a glance what they might need to buy or do at a particular location.

Q. What trap should I be using?

A. It all depends on your goals, and location. Are you more interested in catching mice or earning gold or earning points. Are you looking to collect a rare mouse or loot item? The Trap Setup Options page will give you some options depending on your location. Some hunters like to rely on traps with high power and other hunters prefer traps with high luck. Experiment and see what works well for you.

Q. What impacts how many mice are attracted to my trap?

A. Different cheeses have different attraction rates. In addition the attraction bonus on weapons and bases can limit the number of failure to attract messages you get.

Q. What impacts loot drops?

A. Trap setups with higher luck are more likely to drop loot.

Marketplace

Q. How can I buy SUPER|brie+, Moon or Maki through trading?

A. Hover over your Shops tab; there should be a 'Marketplace' option. Click on that. Select the cheese type you are looking for, and click 'Go' to see the list sorted by cheapest first. You can also input maximum quantity or maximum price before clicking 'Go'. Remember buyers pay 10% tax taken by the King.

Q. How do I sell my SUPER|brie+, Moon or Maki through trading?

A. Hover over your Shops tab, there should be a 'Marketplace' option, click on that. Click on the 'Sell' tab. Select the type of cheese you wish to sell, enter the quantity and price per piece. Click 'Post Trade' and 'Confirm'. Your cheese is automatically taken from your inventory. You can only have one trade pending at a time, and you will need to come back to Marketplace to claim gold when the cheese is sold.

Crafting

Q. How do I craft a certain recipe more than once?

A. Don't use the drop down recipe book. Click the link that says Recipe Book just to the right of the one for the Hunter's Hammer. Select the recipe you want and then enter the number of times you want to craft.

Q. If I leave Pepper Plants unpicked for a longer time, will they produce more peppers?

A. No, the output of picking pepper plants is random and not dependent on time.

Logs

Q. I was away for the weekend and just got home now. Why does my log show no trap checks since 9 AM yesterday?

A. You only get trap checks for the first 24 hours after your last activity.

Donations/Offers/Prize Mice

Q. I just made a donation to this game, so why didn't I receive the cheese?

A. Please use the donation support Contact Form.

Q. I've completed offers, so why haven't I received the promised SUPER|brie+?

A. The offers are not run by MouseHunt/HitGrab, and the SUPER|brie+ doesn't come directly from the game.
Anyone having problems with receiving SUPER|brie+ should fill out the proper contact form accessible via a link at the bottom of the donate page.

Please be sure to follow the correct instructions for what method you used (PayPal, MobillCash, Offer). This form will encapsulate information important to help you get it sorted out. Unfortunately there is nothing the Devs can do to help you get the rewards from offers.

Before completing offers, you may wish to take into consideration several things.

Q. I caught a prize mouse (yay me) - how do I claim my prize?

A. You should get a green banner at the top of your page pretty soon - follow the instructions on there - and congrats :)

Common Problems

Q. How do I fix my problem with the King's Rewards? I can't see the image or I'm typing the correct code but it says it's incorrect.

A. First - try logging out of Facebook, then clear your cache/private data, then log in again. If that doesn't work click on the 'Open Image in a new window' copy the page link then start a new topic in any of the boards, Tech, Tavern etc, name the post 'Can you please Tell me my Code', copy the link into the post and some kind hunter will come in and post your code.

Q. I have a problem with MouseHunt displaying images, buttons missing, layout misaligned, no trap checks, horn etc etc. How can I fix it?

A. Before looking too deeply for answers to your problem to start with, please initially clear the caches in your browser. This will ensure that you have the latest files, images and scripts stored locally in your browser cache. If you still have a problem afterwards then look below for further specific answers on what may causing your problem, or post to the Tech Support and Help Discussions area of the MouseHunt forum if no answer appears in this FAQ. Firefox users should also check to see if any add-ons are interfering with MouseHunt (text-to-image is one such add-on that causes significant problems).

This page at WikiHow explains how to clear your browser's cache.

Q. I got my Master title a couple of hours ago and since then I have caught mice, sounded the horn, received the King's rewards etc. The graph shows as 0% completed. Are there a certain number of points you need to make the graph move? I know I have at least 3000.

A. Each level becomes harder than the last; your bar will begin to move eventually.

Q. So I've seen topics where people say they're 98.41% or 99.29% apprentice/master/etc, where do you get the percentages from? I can only see the xx% in my little status thing?

A. Hover your mouse pointer over the bar below the Rank, and a tool tip will appear with your percentage to two decimal places.

Q. I am currently listed as "A Shrouded Figure" in the rankings, as are several of my friends. I don't remember doing anything funny to my privacy settings which would have caused this, and neither do my friends, but we must have done something. I'd rather just be listed with my name. Is there a way to fix this?

A. MouseHunt knows what your name is by asking Facebook. If Facebook fails to respond to this electronic request within a certain time, MouseHunt displays "A Shrouded Figure". This can either be because you have high privacy settings, or because there was a glitch - with MouseHunt, Facebook, or the communication between them. If it's not your privacy settings, then check again a few hours later - it will usually be cured by then.

Q. Occasionally when I'm clicking I get a blue banner at the top of my screen, above the scroll but below the big yellow 'welcome to MouseHunt'.

It goes pretty quick but it says:

If this message remains onscreen, your javascript may be disabled - Try refreshing the page.

Can I fix that?

A. This is the intended behaviour. The <noscript> tag does not work in Facebook so we make the warning message appear at the top and then use JavaScript to hide the message. If a user does not have JavaScript the message will never go away and therefore serve its purpose. The speed of your connection/browser determines how fast the message goes away.

Questions not covered

If you have a technical/gameplay issue that has not been covered here, check the Community Support and Help pages in the Forum to see if anyone else is having the same issues.

Remember, when posting in the Support forum to give your post an appropriate title (things like "Help", and "Dev Please Come Here" or "Bug" are not very helpful).

Try to answer the following questions within your post:

  • What happened that was unexpected, and what was your expected result?
  • Where in the game did the bug occur (Camp, Trapsmith, Cheese Shoppe, etc.)?
  • When did you experience the anomaly (please provide your time zone)?
  • How can the bug be replicated?

More questions and answers can be found on the Commonly Asked Questions page.