Difference between revisions of "FAQ"

Latest revision as of 03:30, 9 December 2023

Strategy

MouseHunt is an open-ended game with no one correct path or one correct way to play the game. As you play the game you will gain access to new locations and discover a variety of mice.

Q. Where do I go next?

A. The Adventure Book is meant for players to easily see at a glance what they might need to buy or do at a particular location.

Q. What trap should I be using?

A. It all depends on your goals and location. Are you more interested in catching mice, earning gold, or earning points? The Trap Setup Options page will give you some options depending on your location. Some hunters like to rely on traps with high power and other hunters prefer traps with high luck. Experiment and see what works well for you.

Q. What impacts how many mice are attracted to my trap?

A. Different cheeses have different attraction rates. The attraction bonus on weapons and bases can also limit the number of hunts that end in a failure to attract.

Q. What impacts loot drops?

A. Trap setups with higher luck are more likely to drop loot.

Marketplace

Q. How can I buy X through trading?

A. Hover over your Shops tab and click the Marketplace option. Search for the item that you're intending to buy in the Search For Items section in the top-right-hand corner. Once you have found it, clicking on it will bring you to that item's trading page. You can then choose to buy that item by clicking the yellow Buy button. Enter in the quantity and gold/each and click on the Place Buy Order to finalize your buy order. Note that for buy orders, the amount of gold shown in the buy order includes the 10% tariff that was imposed by the King.

Q. How do I sell X through trading?

A. Follow the steps listed above for buying X, except now you should click the yellow Sell button. Enter in the quantity and gold/each and click on the Place Sell Order to finalize your buy order. Note that for sell orders, you can choose either to input in the amount of gold that will be shown publicly in the sell order (including the 10% tariff that was imposed by the King) or the eventual amount of gold you receive when your sell order has gone through.

Crafting

Q. Do I need to complete Recipe Tasks in order to craft a certain recipe?

A. No, you can simply use this wiki to search for the crafting recipe of the item you wish to craft and then use the Crafting Table to learn and unlock the recipe.

Q. How do I craft a certain recipe more than once?

A. Once a recipe has been used, it will become unlocked in your Recipe Book. Use the search function to find the recipe that you used and click on the Craft button to open the recipe. You can then set the number of times you want to craft that recipe.

Q. If I leave Pepper Plants unpicked for a longer time, will they produce more peppers?

A. No, the output of picking pepper plants is random and not dependent on time.

Logs

Q. I was away for the weekend and just got home now. Why does my log show no trap checks since 9 AM yesterday?

A. You only get trap checks for the first 24 hours after your last activity.

Donations/Offers/Prize Mice

Q. I just made a donation to this game, so why didn't I receive the cheese?

A. Please use the donation support Contact Form.

Q. I caught a prize mouse (yay me) - how do I claim my prize?

A. You should get a green banner at the top of your page pretty soon - follow the instructions on there - and congrats :)

Common Problems

Q. How do I fix my problem with the King's Rewards? I can't see the image or I'm typing the correct code but it says it's incorrect.

A. First - try logging out of Facebook, then clear your cache/private data, then log in again. If that doesn't work click on the 'Open Image in a new window' copy the page link then start a new topic in the The Tavern or another board. Name the post 'Can you please tell me my code?', copy the link into the post and some kind Hunter will come in and post your code.

Q. I have a problem with MouseHunt displaying images, buttons missing, broken layout, no trap checks, a wonky horn, or something else. How can I fix it?

A. Before looking too deeply for answers to your problem to start with, first clear your browser cache. If this does not resolve the issues,

Q. I got my Master title a couple of hours ago and since then I have caught mice, sounded the horn, received the King's rewards. The graph shows as 0% completed. Are there a certain number of points you need to make the graph move? I know I have at least 3000.

A. Each level becomes harder than the last; your bar will begin to move eventually.

Q. So I've seen topics where people say they're 98.41% Apprentice or 57.29% Master. Where do you get the percentages from? I can only see the xx% in my little status thing?

A. Hover your mouse pointer over the bar below the Rank, and a tooltip will appear with your percentage to two decimal places.

Q. I am currently listed as "A Shrouded Figure" in the rankings, as are several of my friends. I don't remember doing anything funny to my privacy settings to cause this, and neither do my friends, but we must have done something. I'd rather just be listed with my name. Is there a way to fix this?

A. If your MouseHunt account is connected via Facebook, MouseHunt may display "A Shrouded Figure" if you've changed your privacy settings or removed the application. If you haven't changed your privacy settings, check your MouseHunt profile again at a later time, the system may resolve the error automatically.

Q. Occasionally, I get a blue banner below 'Welcome to MouseHunt', saying "If this message remains onscreen, your JavaScript may be disabled - Try refreshing the page." How can I fix it?

A. Normally, only users with JavaScript disabled will see that message, but sometimes due to a slow connection speed you may see the message before it gets hidden away.

Questions Not Covered

If you have a technical or gameplay issue that has not been covered here, check the Community Support and Help forum to see if others are experiencing the same issue.

When posting a new thread in the Support forum, remember to title it appropriately. Titles such as "Help", and "Developer Please Come Here" or "Bug!" are not very helpful. Try to give a short summary of your issue for the title. Within your post, try to provide a detailed explanation of what you experienced. This will help narrow down the cause and avoid back-and-forth conversations to get information. Err on the side of caution, providing too many details is usually better than not enough.

Try to answer these questions in your post:

What happened that was unexpected? How did it differ from what you expected?
Where in the game did it happen? When attempting to travel, buying cheese, or opening the Marketplace?
What were you attempting to do? Did it happen when you went to change your cheese for a different kind?
When did this happen? Provide your timezone to help avoid confusion.
Did this happen only once or is it a continual issue that your can repeat?

Helpful links

Commonly Asked Questions

Difference between revisions of "FAQ"

Latest revision as of 03:30, 9 December 2023

Contents

Strategy

Marketplace

Crafting

Logs

Donations/Offers/Prize Mice

Common Problems

Questions Not Covered

Helpful links

Navigation menu

Views

Personal tools

Navigation

Search

Tools

@@ Line 1: / Line 1: @@
-Here is a list of the most frequently asked questions (hence the name FAQ).
+{{rtoc}}
-==[[Loot]]==
+More questions that are regularly asked by members of the MouseHunt community can be found on the [[Commonly Asked Questions]] page.
-'''Q. For the last three days or so I haven't had a mouse drop any loot. I have been catching plenty of mice in both the [[Harbour]] and the [[Mountain]], but haven't got any loot.'''
+==Strategy==
+MouseHunt is an open-ended game with no one correct path or one correct way to play the game. As you play the game you will gain access to new locations and discover a variety of mice.
-A. You still "collect earnings" from the gold that mice drop.
+'''Q. Where do I go next?'''
-Each time you catch a mouse a die-roll takes place to determine if the mouse is to drop loot based on what type of mouse was caught and in what location. Each player has the same odds of receiving loot for catching the same mouse in the same location. It all comes down to the luck of the roll!
+A. The [[Adventure Book]] is meant for players to easily see at a glance what they might need to buy or do at a particular location.
-'''Q. There are a number of us who have been killing [[Zombie Mouse|Zombies]] left and right for some time with no luck getting the [[Tattered Mousoleum Map|cloth map]], while others have enough for a tent! I understand the need for the [[luck]] factor, but it's getting ridiculous!'''
+'''Q. What trap should I be using?'''
-A. Not all Zombies carry the cloth and it does come down to luck being the deciding factor in catching one that has a cloth.
+A. It all depends on your goals and location. Are you more interested in catching mice, earning gold, or earning points? The Trap Setup Options page will give you some options depending on your location. Some hunters like to rely on traps with high power and other hunters prefer traps with high luck. Experiment and see what works well for you.
-Hoarding [[Radioactive Blue Cheese Curd Potion]]s while waiting for a tattered cloth will prove to be a worthwhile strategy however.
+'''Q. What impacts how many mice are attracted to my trap?'''
-'''Q: I am in the [[Mountain]], I do not see any more locations what is next.'''
+A. Different [[Cheese | cheeses]] have different attraction rates. The [[attraction bonus]] on weapons and bases can also limit the number of hunts that end in a failure to attract.
-A: In the Mountain, you catch a [[Ninja]] that is carrying the [[Burroughs Laboratory Map Piece|map piece]] to the [[Laboratory|Lab]]. In the Lab you catch a [[Dwarf]] that is carrying the [[Key to the Town of Digby|key to Digby]]. Or in the Lab you catch a [[Zombie]] that has the [[Tattered Mousoleum Map|Tattered Mousoleum Cloth]]. In the [[Mousoleum]] you catch a [[Lycan]] mouse that has the [[Shredded Furoma Map Piece|Shredded Furoma Map]] which takes you to the [[Training Grounds|Training Grounds]]. In the Training Grounds you get a [[Ticket to the Burroughs Bazaar|ticket]] for the [[Bazaar]] dropped by [[Archer]], [[Samurai]], [[Kung Fu]] and [[Assassin]] mice. Once at the Bazaar, you go to the [[Cartographer]] where he repairs the map to unlock the [[Dojo]]. It takes a day to repair.
+'''Q. What impacts loot drops?'''
+A. Trap setups with higher luck are more likely to drop loot.
-==Trading==
+==Marketplace==
-'''Q. How can I buy [[Super Brie+|SUPER|Brie+]] through trading?'''
+'''Q. How can I buy ''X'' through trading?'''
-A. Hover over your Friends tab; there should be a 'Trade SUPER|Brie+' option. Click on that. Here you will find the Marketplace board. You can post your requests for SUPER|Brie+ with your trade link and sellers of SUPER|Brie+ can trade with you directly. [http://apps.facebook.com/mousehunt/traderequest.php Here is the link].
+A. Hover over your Shops tab and click the '''Marketplace''' option. Search for the item that you're intending to buy in the '''Search For Items''' section in the top-right-hand corner. Once you have found it, clicking on it will bring you to that item's trading page. You can then choose to buy that item by clicking the yellow '''Buy''' button. Enter in the quantity and gold/each and click on the '''Place Buy Order''' to finalize your buy order. Note that for buy orders, the amount of gold shown in the buy order includes the 10% tariff that was imposed by the [[King]].
+'''Q. How do I sell ''X'' through trading?'''
-'''Q. Where is my Trade Link?'''
+A. Follow the steps listed above for buying ''X'', except now you should click the yellow '''Sell''' button. Enter in the quantity and gold/each and click on the '''Place Sell Order''' to finalize your buy order. Note that for sell orders, you can choose either to input in the amount of gold that will be shown publicly in the sell order (including the 10% tariff that was imposed by the [[King]]) or the eventual amount of gold you receive when your sell order has gone through.
-A. Hover over your Friends tab, there should be a 'Trade SUPER|Brie+' option, click on that.
+==Crafting==
-Your unique trade link is just above the Marketplace Board - it looks like this: <nowiki>http://apps.facebook.com/mousehunt/traderequest.php?snuid=xxxxxxxx</nowiki>.
+'''Q. Do I need to complete [[Recipe Tasks]] in order to craft a certain recipe?'''
-'''Q. How do I sell my [[Super Brie+|SUPER|Brie+]] through trading?'''
-A. There are a couple of ways do to this:
-#Hover over your Friends tab, there should be a 'Trade SUPER|Brie+' option, click on that. You can type the name of the person you wish to sell to in the Send A Request Box, this will take you to the scoreboard, where you can click on their name to see their MH profile, then click on Send Trade Request (on the left of their profile page).
-#You can also go directly to the trade screen if you have their unique trade link, just click on this and it will take you to the trade screen. At the Send A Request box, double check that the name on the Offer to Sell line is the person you want to trade with, enter the amount of cheese you wish to sell in the Pieces of Cheese, enter the price PER PIECE of cheese in the Price per piece. REMEMBER -- the King takes 10% tax from the trade, So if you are selling 10 pieces for 600 per piece you will receive 5400 gold. Click on the Send button; your cheese is automatically taken from your inventory. This will send a request to the person, who can either accept or cancel the request. You can also cancel the request. If the request is canceled by either person, your cheese is returned to your inventory.
-'''Q. Where can I trade/sell my spare [[Map Pieces|maps]] and [[potion]]s?'''
-A. [[Super Brie+|SUPER|Brie+]] is the only item that can be traded between players.
-'''Q. I keep getting unsolicited trade requests - can I block them?'''
-A. No, not at the moment. You can have a max of 3 trades received though, so once you have 3 just don't delete them.
+A. No, you can simply use this wiki to search for the crafting recipe of the item you wish to craft and then use the [[Crafting#Crafting Table|Crafting Table]] to learn and unlock the recipe.
+'''Q. How do I craft a certain recipe more than once?'''
-==Shops==
+A. Once a recipe has been used, it will become unlocked in your [[Recipe Book]]. Use the search function to find the recipe that you used and click on the ''Craft'' button to open the recipe. You can then set the number of times you want to craft that recipe.
-'''Q. I am hunting in the [[Laboratory]]. When I click on the [[Trapsmith]], I see some traps that I don't see when I return to the [[Town of Gnawnia]] to purchase them, such as the [[Sinister Portal]]. I have the total points and gold required to purchase it, but when I return to the town to purchase, it is not on the list of traps. Am I missing something?'''
+'''Q. If I leave [[Pepper Plant]]s unpicked for a longer time, will they produce more peppers?'''
-A. You need to go to [[Town of Digby|Digby]] to buy these traps. To get to Digby you need to catch a [[Dwarf Mouse]] with a key in the Lab.
+A. No, the output of picking pepper plants is random and not dependent on time.
+==Logs==
-==Hunting/Logs==
+'''Q. I was away for the weekend and just got home now. Why does my log show no trap checks since 9 AM yesterday?'''
-'''Q.  I thought that when I logged off I got to go hunting when my friends sounded the horn for an hour, but when I checked my logs today it seems I missed a couple of hunts.'''
-A. The King's [[Rewards]] timer will immediately stop you from hunting with your friends' sounding of the horn. Even if the Reward was due seconds after your last activity, if your unclaimed Reward is due, you will not be able to hunt with your friends until you have reloaded your page and claim the Reward.
-'''Q. I have a large hunting party but I only ever get 250 points max when I blow the horn.'''
-A. You may only bring up to 25 friends with you who are ready to hunt and in the same area as you, hence you can never achieve more than 250 bonus points for sounding the horn.
-'''Q. I was away for the weekend and just got home now.  I have checked my hunting log and it seems I've had no trap checks since 9 AM yesterday.'''
 A. You only get trap checks for the first 24 hours after your last activity.
-'''Q. I keep getting red boxes in the [[Mousoleum]]/[[Training Grounds]]/[[Dojo]] etc. It must be a bug -- no one can be this unlucky!'''
-A. Welcome to the major leagues! These areas are tough going and you need to be well prepared when you enter.
-'''Q. The timestamps in the Hunter's Journal are showing as "tomorrow". It used to show the correct time but now it doesn't. An [http://i409.photobucket.com/albums/pp176/grexx_cabal/Tomorrow-Today.jpg example of the problem here].'''
-A. This issue is beyond MouseHunt's control. MouseHunt uses a Facebook-controlled tag that converts the time for us. Players are advised to re-login, but there does not appear to be any solution to the problem at the moment. This issue does not affect gameplay in any other way.
-'''Q. Does changing my trap or base really increase my chance of catching mice?'''
-A. This is a very popular strategy, and it's older than MouseHunt itself: if you're going to play a game based on luck, then maybe changing things around will help your luck. It's like changing slot machines at a casino. The developers themselves have said that this has no bearing on your luck. The fact that it has seemingly helped people is, like anything else in this game, a function of good luck and coincidence. As a matter of fact, switching to a weaker base or trap (such as swapping out a [[NVMRC Forcefield Trap]] for a [[Swiss Army Mouse Trap]] while hunting in the [[Laboratory|Lab]]) will hurt your ability to catch mice significantly.
-==Crafting==
-'''Q. I am using all the right ingredients, but I only get the message "Nothing interesting happens."'''
-A. Ensure you are using the correct quantities of each ingredient.
-'''Q. I crafted three pieces of cheese, but it only shows two in my inventory.'''
-A. There is an issue where you go on a hunt with three Glutter (for example), but you actually get four hunts so you end up "owing" a Glutter. The next time you craft Glutter, it takes back the one you owe, so you only get two pieces.
-==Forums==
-'''Q. It seems that searching in the discussion boards always gives no results?'''
-A. The search function doesn't work. The forums/message boards are not MouseHunt/HitGrab programs/software, but are in fact Facebook's and are very limited in their capabilities.  To obtain a comprehensive search of the forum/message boards try searching in Google using the keywords you're interested in and include site:http://www.facebook.com to limit to pages contained on facebook.  You can also look at your posts from the drop down menu.
 ==Donations/Offers/Prize Mice==
+'''Q. I just made a donation to this game, so why didn't I receive the cheese?'''
-'''Q. I just made a donation to this game, and didn't receive the cheese.'''
+A. Please use the donation support [{{MHdomain}}/donate.php?support Contact Form.]
-A. Please use the donation support [http://apps.new.facebook.com/mousehunt/donate.php?support Contact Form.]
-'''Q. I've completed offers and haven't received the promised [[Super Brie+|SUPER|Brie+]].'''
-A. The offers are not run by MouseHunt/HitGrab, and the SUPER|Brie+ doesn't come directly from the game.<br>
-Anyone having problems with receiving SUPER|brie+ should fill out the proper contact form accessible via a link at the bottom of the donate page.
-Please be sure to follow the correct instructions for what method you used (PayPal, MobillCash, Offer). This form will encapsulate information important to help you get it sorted out. Unfortunately there is nothing the Devs can do to help you get the rewards from offers.
-'''Q. I caught a prize mouse (yeah me) - how do I claim my prize?'''
-A. You should get a green banner at the top of your page pretty soon - follow the instructions on there - and Congrats :)
-== MH Toolbar ==
-'''Q. None of my searches get counted even after trying all manner of words!'''
-A. Some possible solutions:
-# Check that you are searching using the correct search site. Only searches on Yahoo get counted towards the 9 searches a day. Wikipedia, Amazon, EBay searches will not count towards the total. Example [http://i409.photobucket.com/albums/pp176/grexx_cabal/SearchBar.jpg here]
-# Log out of Facebook, clear your browser's cache, restart the browser, log back into MouseHunt. (Common solution for many problems)
-# Install and use the toolbar on an alternate web browser. For example use Firefox if you are currently using Internet Explorer, or vice versa.
-# Reinstall the toolbar.
-'''Q. My searches don't always get counted. I searched 10 times before it even counted 1 search!'''
-A. Some possible solutions:
-# Install and use the toolbar on an alternate web browser. For example use Firefox if you are currently using Internet Explorer, or vice versa.
-# Make sure you are searching different terms. Search words that are the same as, or very similar to previous searches might not get counted.
-# This description and solution is somewhat technical as it deals with IP Addresses
-## Your [http://en.wikipedia.org/wiki/IP_address IP address] is changing too frequently for the toolbar to recognize you as a unique individual. For example, your IP address could read 121.6.118.200 one moment, and 121.6.118.213 the next, and 121.6.118.186 the next and so on.
-## If this is the case, the toolbar only recognizes one of them, which explains why your searches occasionally get counted. You can check if you have this problem using [http://whatismyipaddress.com/ this site]. Once there, refresh every few seconds. If the IP address keeps changing, you could possibly be facing the problem mentioned earlier.
-## The solution to this is to get a fixed IP address. An easy way is to use a proxy server as provided by your local ISP, or an anonymous one off the Internet. Proxy Server settings are typically found in the Network Settings section of the browser options. Please be aware that information sent through proxies are not secure, more so anonymous proxies.
-## If you are connected using a router, try bypassing the router and connecting directly onto the Internet as your router could be interfering with the link.
-'''Q. The Hunter's Horn on the toolbar shows as ready even though it isn't!'''
-A. The toolbar occasionally checks back with the MouseHunt servers on the status of your account. If it was unable to get a response, it defaults to a ready horn.
+'''Q. I caught a [[Prize Mice|prize mouse]] (yay me) - how do I claim my prize?'''
-'''Q. The toolbar does not accurately list my profile information. The cheese/gold/points value is wrong!'''
+A. You should get a green banner at the top of your page pretty soon - follow the instructions on there - and congrats :)
-A. The toolbar occasionally checks back with the MouseHunt servers on the status of your account. Thus it might be a while before it updates the correct values. Do not worry as you have not lost any cheese/gold/points.
+==Common Problems==
+'''Q. How do I fix my problem with the King's [[Rewards]]?  I can't see the image or I'm typing the correct code but it says it's incorrect.'''
-'''Q. I've made 15 searches today, why does it only show 3 pieces of [[Super Brie+|SUPER|brie+]]? Aren't we supposed to get 1 SUPER|brie+ for every 3 searches?
-A. The daily limit is 3 SUPER|brie+, so it will only count your first 9 searches.
-'''Q. My family shares a computer but only one person's data is shown in the toolbar, so only that person can get SUPER|brie+ from doing searches.
-A. You can refresh the toolbar by clicking the logo, then going to ''layout manager'' and clicking ''restore defaults'' once or twice. The toolbar should then show ''login.'' Click the button and it should show your account stats.
-==Other==
-'''Q. I have a problem with the King's [[Rewards]].  I can't see the image or I'm typing the correct code but it says it's incorrect.'''
 A. First - try logging out of Facebook, then clear your cache/private data, then log in again.
-If that doesn't work click on the 'Open Image in a new window' copy the page link then start a new topic in any of the boards, Tech, Tavern etc,    name the post 'Can you please Tell me my Code', copy the link into the post and some kind hunter will come in and post your code.
+If that doesn't work click on the 'Open Image in a new window' copy the page link then start a new topic in the [https://www.mousehuntgame.com/forum/forumdisplay.php?2-The-Tavern The Tavern] or another board. Name the post 'Can you please tell me my code?', copy the link into the post and some kind Hunter will come in and post your code.
+'''Q. I have a problem with MouseHunt displaying images, buttons missing, broken layout, no trap checks, a wonky horn, or something else. How can I fix it?'''
-'''Q. I have a problem with MouseHunt displaying images, buttons missing, layout misaligned, no trap checks, horn etc etc.'''
+A. Before looking too deeply for answers to your problem to start with, first [http://www.wikihow.com/Clear-Your-Browser%27s-Cache clear your browser cache]. If this does not resolve the issues,
-A. Before looking too deeply for answers to your problem to start with, please initially clear the caches in your browser. This will ensure that you have the latest files, images and scripts stored locally in your browser cache. If you still have a problem afterwards then look below for further specific answers on what may causing your problem, or post to the Tech Support and Help Discussions area of the MouseHunt forum if no answer appears in this FAQ. Firefox users should also check to see if any add-ons are interfering with MouseHunt (text-to-image is one such add-on that causes significant problems).
-[http://www.wikihow.com/Clear-Your-Browser%27s-Cache This page at WikiHow] explains how to clear your browser's cache.
-'''Q. I've added this application, but it doesn't appear on my application list so each time I have to search for MouseHunt, select application then click on join the hunt. Is there any way to add this application to my list?'''
-A. When you are in the MouseHunt app an icon should appear on your application bar at the bottom of your page - it will be to the right hand side of any other apps you have book marked and it will have a green cross on it. Just click on it and it will book mark MouseHunt - so it will always be on your application bar at the bottom of the page.
+'''Q. I got my [[Hunter's Title|Master]] title a couple of hours ago and since then I have caught mice, sounded the horn, received the King's [[rewards]]. The graph shows as 0% completed. Are there a certain number of points you need to make the graph move? I know I have at least 3000.'''
-'''Q. I got my [[Master]] title a couple of hours ago and since then I have caught mice, sounded the horn, received the King's [[rewards]] etc. The graph shows as 0% completed. Are there a certain number of points you need to make the graph move? I know I have at least 3000.'''
 A. Each level becomes harder than the last; your bar will begin to move eventually.
+'''Q. So I've seen topics where people say they're 98.41% Apprentice or 57.29% Master. Where do you get the percentages from? I can only see the xx% in my little status thing?
-'''Q. So I caught a [[Bionic Mouse]], and when I look at the "Research" window, it now has the picture of the mouse, but when I look at my own research results, it says catch count = 0'''
+A. Hover your mouse pointer over the bar below the Rank, and a tooltip will appear with your percentage to two decimal places.
-A. How long ago was your catch? Depending on what stat area you're looking at it can take 1 - 36 hours for it to update.
-'''Q. I know Facebook won't allow gold for invites, but many other apps are giving gold for friends who actually add applications from your invite.'''
-A. This is a violation of the Facebook terms of service; any applications still rewarding players for invites may be subject to removal from FB. Any sort of incentive for inviting your friends is where the violation lies, regardless of when the user receives the incentive.
-'''Q. I am currently listed as "A Shrouded Figure" in the rankings, as are several of my friends. I don't remember doing anything funny to my privacy settings which would have caused this, and neither do my friends, but we must have done something. I'd rather just be listed with my name. Is there a way to fix this?'''
-A. Shrouded Figure is usually given to someone with high security settings, if this is not the case it has been known to be a glitch between old/new facebook. Try uninstalling MouseHunt then re-installing it - you won't lose anything ;)
-'''Q. Where can I get a [[Chrome Deathbot]] that some people on my hunters list have?'''
-A. Chrome Deathbot was a limited edition trap available only available to buy during the reward weekend in August 2008.
-'''Q.  Where can I get a [[Snow Barrage]] that some people have on my hunters list?'''
-A.  Snow Barrage was a limited edition trap available only to buy for a few days in December 2008.
-'''Q.  Where can I get [[Moon]] cheese that some people have on my hunters list?'''
-A.  Moon is a special cheese that was only available through [[Ronza's Traveling Shoppe]] during a visit to the [[Burroughs]] region in October 2008.
-'''Q. Occasionally when I'm clicking I get a blue banner at the top of my screen, above the scroll but below the big yellow 'welcome to MouseHunt'.'''
-It goes pretty quick but it says:
-''If this message remains onscreen, your javascript may be disabled - Try refreshing the page.''
-A. This is the intended behaviour. The <noscript> tag does not work in Facebook so we make the warning message appear at the top and then use JavaScript to hide the message. If a user does not have JavaScript the message will never go away and therefore serve its purpose. The speed of your connection/browser determines how fast the message goes away.
+'''Q. I am currently listed as "A Shrouded Figure" in the rankings, as are several of my friends. I don't remember doing anything funny to my privacy settings to cause this, and neither do my friends, but we must have done something. I'd rather just be listed with my name. Is there a way to fix this?'''
-'''Q. I sent gold to one of my friends (I'm nice like that) ;). It charged me 10% tariff but we are not that far off each other in points. I have 427 my friend has 707.'''
+A. If your MouseHunt account is connected via Facebook, MouseHunt may display "A Shrouded Figure" if you've changed your privacy settings or removed the application. If you haven't changed your privacy settings, check your MouseHunt profile again at a later time, the system may resolve the error automatically.
-A. Once the receiver has more points than the sender, a 10% tariff is charged.
+'''Q. Occasionally, I get a blue banner below 'Welcome to MouseHunt', saying ''"If this message remains onscreen, your JavaScript may be disabled - Try refreshing the page."'' How can I fix it?'''
-== Questions not covered ==
+A. Normally, only users with JavaScript disabled will see that message, but sometimes due to a slow connection speed you may see the message before it gets hidden away.
-If you have a technical/gameplay issue that has not been covered here, please check the Scroll at the top of the [http://apps.new.facebook.com/mousehunt/  MouseHunt] page to see if the Developers are already aware of it.
+== Questions Not Covered ==
+If you have a technical or gameplay issue that has not been covered here, check the [{{MHdomain}}/forum/forumdisplay.php?15-Community-Support-and-Help Community Support and Help] forum to see if others are experiencing the same issue.
-Also check the Help and Tech Support pages in the [http://apps.new.facebook.com/mousehunt/boards.php  Forum] to see if anyone else is having the same issues.
-Remember, when posting in the Tech Support forum to give your post an appropriate title (things like "''Help''", and "''Dev Please Come Here''" or "''Bug''" are not very helpful).
+When posting a new thread in the Support forum, remember to title it appropriately. Titles such as "''Help''", and "''Developer Please Come Here''" or "''Bug!''" are not very helpful. Try to give a short summary of your issue for the title. Within your post, try to provide a detailed explanation of what you experienced. This will help narrow down the cause and avoid back-and-forth conversations to get information. Err on the side of caution, providing too many details is usually better than not enough.
-Try to answer the following questions within your post:
+Try to answer these questions in your post:
-* What happened that was unexpected, and what was your expected result?
+* What happened that was unexpected? How did it differ from what you expected?
-* Where in the game did the bug occur (Camp, Trapsmith, Cheese Shoppe, etc.)?
+* Where in the game did it happen? When attempting to travel, buying cheese, or opening the Marketplace?
-* When did you experience the anomaly (please provide your time zone)?
+* What were you attempting to do? Did it happen when you went to change your cheese for a different kind?
-* How can the bug be replicated?
+* When did this happen? Provide your timezone to help avoid confusion.
+* Did this happen only once or is it a continual issue that your can repeat?
+== Helpful links ==
+* [[Commonly Asked Questions]]
 [[Category:Gameplay]]
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